The Right And Wrong Way to Approach Law Firm Email Management

Law Firm Email Management 101

When it comes to managing email, many businesses need nothing more than simple software tools. A basic email client (such as Outlook or Gmail) is often all that’s necessary to manage email for many types of organizations. But not law firms. Law firms need more than (simply) the ability to send, read and store emails. Most law firms need more sophisticated email management than basic email software provides. Many law firms need more robust email management tools.

In today’s day and age, email is vital to a law firm. Think of how much email plays a part in managing a case and a law practice.

  • Clients sign and email documents to you.
  • Clients share other important information with you by email.
  • Contracts are negotiated via email.
  • Motions are sent and received by email.
  • Time-sensitive documents and information are sent by email.
  • Invoices are sent via email.

And that’s just the tip of the iceberg. Every law firm, large or small, needs a system in place to store, share, manage and organize all of the email data that accumulates every day.

Let’s take a look at the wrong way to manage email as a law firm (and the way you might be doing it right now), and the right way to approach law firm email management.

Law Firm Email Management – The Wrong Way

The wrong way to approach law firm email management is probably the default way for any law firm: Simply having each person in your firm “manage” email in Outlook.

About the Author: Dennis Dimka
Dennis Dimka is the CEO and founder of Uptime Legal Systems, North America's leading provider of technology, cloud and marketing services to law firms. Dennis is the author of Law Practice as a Service: How and Why to Move Your Law Firm to the Cloud, and was an Ernst & Young Entrepreneur of the Year finalist in 2016. Follow Dennis on LinkedIn.

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