iManage Review – an Uptime Review for Law Firms

The Company

First, before we delve into our iManage review, just a little background about the company. Theirs is an interesting story with a lot of M&A in it. iManage was founded as an independent company in 1998.

In 2003, iManage was acquired by a company named Interwoven.

In 2009, Interwoven was acquired by another company named Autonomy.

In 2012, Autonomy was acquired by Hewlett-Packard.

Then, in 2015 the iManage product broke-out on its own, and became its own independent company once again. What a ride.

The entire story is an interesting one that includes legal battles, PR skirmishes and even the US Justice Deportment.

How did the iManage clients fare throughout this… um… journey? Our clients and followers share mixed stories with us: Some shared with us that with each acquisition, support was affected for the worse. Others shared with us they felt largely unaffected throughout the whole process. In any case, an independent iManage is probably a good thing (from the perspective of a customer.)

The Software

Next, lets dive into the meat of our iManage review. iManage Work, as it’s called now (it used to be called iManage WorkSite), is iManage’s core product: Their document and email management software. While the legal industry is probably their biggest market, iManage is also made for and used by other industries including healthcare and financial services.

At its core, iManage is a system to store, organize and manage documents email and related content. You create top-level spaces called projects, each project can hold documents, emails, folders and so forth. Typically law firms will create a project for every matter in their firm. This becomes the basis for your iManage software: On the left-hand side of your iManage window you’ll see each project, or matter. From there you can drill into a matter to store, find, open or edit the document or resource you plan to work on.

About the Author: Dennis Dimka
Dennis Dimka is the CEO and founder of Uptime Legal Systems, North America's leading provider of technology, cloud and marketing services to law firms. Dennis is the author of Law Practice as a Service: How and Why to Move Your Law Firm to the Cloud, and was an Ernst & Young Entrepreneur of the Year finalist in 2016. Follow Dennis on LinkedIn.

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